Insurance Customer Care Specialist

Dan Stauffer - State Farm Agent; Chambersburg (Franklin County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Dan Stauffer - State Farm Agent is seeking a Customer Service Representative in Chambersburg. In this role, you will provide exceptional customer experiences that help grow a successful insurance agency. Your customer service skills, attention to detail, and commitment to helping others will be essential.

You will manage customer inquiries, process claims, and coordinate with team members while exploring internal growth opportunities for driven candidates.

Qualifications

• Exceptional attention to detail and excellent customer service skills.
• A strong desire to help people in the community.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits:

• 401(k)
• Competitive salary
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Dan Stauffer State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.