Insurance Customer Service Specialist – Growth & Perks

Richard Fernandez - State Farm Agent; Summit (NJ); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Richard Fernandez - State Farm Agent is hiring a Customer Service Representative to deliver exceptional service to clients seeking insurance solutions. You will respond to inquiries, explain policy details, and coordinate with team members to ensure smooth customer experiences.

The role emphasizes accuracy, empathy, and the ability to balance multiple tasks while supporting community members with personalized guidance and timely updates to their policies.

Qualificações

• Clear communication with customers and team members.
• Ability to build rapport and handle inquiries professionally.
• Strong attention to detail and organizational skills.
• Experience delivering friendly, accurate insurance guidance.
• Spanish bilingual preferred but not mandatory.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication skills

Interpersonal skills

Multitasking

Customer service

Bilingual Spanish

Descrição da oferta de emprego

Richard Fernandez - State Farm Agent is hiring a Customer Service Representative to deliver exceptional service to clients seeking insurance solutions. You will respond to inquiries, explain policy details, and coordinate with team members to ensure smooth customer experiences.

The role emphasizes accuracy, empathy, and the ability to balance multiple tasks while supporting community members with personalized guidance and timely updates to their policies.