Insurance Customer Care Specialist | Hours & Growth

Mayra Quaas - State Farm Agent; Eugene (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Mayra Quaas - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the agency. You will resolve inquiries, assist with policy changes, and process claims while maintaining accurate records.

The ideal candidate will possess strong communication skills, be detail-oriented, and have a desire to help others. Previous customer service experience is preferred, and you will have opportunities for growth within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Mayra Quaas - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the agency. You will resolve inquiries, assist with policy changes, and process claims while maintaining accurate records.

The ideal candidate will possess strong communication skills, be detail-oriented, and have a desire to help others. Previous customer service experience is preferred, and you will have opportunities for growth within the agency.