Insurance Customer Care Specialist

Davis Insurance; Bowling Green (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Davis Insurance is seeking a Customer Service Representative who enjoys helping people and solving problems. In this position, you will assist clients with policy changes, billing inquiries, and other account servicing needs.

Ideal candidates have customer service experience, strong communication abilities, and a positive attitude. This role offers opportunities for advancement and a supportive team environment.

Qualifications

• Customer service experience preferred.
• Strong communication and problem-solving skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Provide prompt, professional service to clients by phone, email, and in person.
• Assist customers with policy changes and billing inquiries.
• Process endorsements, renewals, and policy updates.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Organizational skills

Multitasking abilities

Detail-oriented

Insurance product knowledge

Education

High school diploma or equivalent

Job description

Davis Insurance is seeking a Customer Service Representative who enjoys helping people and solving problems. In this position, you will assist clients with policy changes, billing inquiries, and other account servicing needs.

Ideal candidates have customer service experience, strong communication abilities, and a positive attitude. This role offers opportunities for advancement and a supportive team environment.