Insurance Services & Customer Care Specialist

Davis Griffin - State Farm Agent; Lyman (SC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Davis Griffin - State Farm Agent is seeking a customer-focused team member to help clients protect what matters most. You will communicate with customers to understand their needs and present available product information across multiple lines while supporting daily office operations.

You will build relationships with customers, participate in local marketing efforts, and maintain accurate records to ensure a consistent customer experience.

Qualifications

• Excellent written and verbal communication.
• Strong organizational abilities with attention to detail.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organization skills

Fast-paced environment adaptability

Customer service experience

Job description

Davis Griffin - State Farm Agent is seeking a customer-focused team member to help clients protect what matters most. You will communicate with customers to understand their needs and present available product information across multiple lines while supporting daily office operations.

You will build relationships with customers, participate in local marketing efforts, and maintain accurate records to ensure a consistent customer experience.