Insurance Account Associate — Growth, Benefits & Impact

State Farm; Memphis (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k)

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

State Farm in Memphis, TN invites an organized Account Associate to support the State Farm Agent Team by delivering proactive customer service and helping agents grow the client base.

You will establish relationships, educate customers on insurance options, process inquiries, and assist with policy changes while maintaining a customer-centric approach in a fast-paced environment. The role offers a clear path for advancement and competitive compensation.

Qualifications

• Dedicated to customer service.
• Able to obtain Property and Casualty License.
• Able to obtain a Life/Health License.
• Interested in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Sales orientation

Organizational skills

Job description

State Farm in Memphis, TN invites an organized Account Associate to support the State Farm Agent Team by delivering proactive customer service and helping agents grow the client base.

You will establish relationships, educate customers on insurance options, process inquiries, and assist with policy changes while maintaining a customer-centric approach in a fast-paced environment. The role offers a clear path for advancement and competitive compensation.