Insurance Customer Service Pro — Flexible Schedule & Growth

Shawn Wilkins - State Farm Agent; Memphis (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Shawn Wilkins - State Farm Agent in Memphis is seeking a Customer Service Representative to join a small team focused on serving local customers. You will build relationships, handle inquiries, and support the agency with data entry and coordination with other agents.

The role emphasizes reliability, clear communication, and a friendly, community‑minded approach. Benefits include license reimbursement, professional development, flexible scheduling, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Shawn Wilkins - State Farm Agent in Memphis is seeking a Customer Service Representative to join a small team focused on serving local customers. You will build relationships, handle inquiries, and support the agency with data entry and coordination with other agents.

The role emphasizes reliability, clear communication, and a friendly, community‑minded approach. Benefits include license reimbursement, professional development, flexible scheduling, and opportunities for advancement.