Insurance & Customer Care Associate

Debbie George - State Farm Agent; Mentor (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Debbie George - State Farm Agent in Mentor, OH seeks a detail-oriented, customer-focused team member to support client communications, product information delivery, and relationship-building across multiple lines. The role also emphasizes daily office tasks, scheduling, and community marketing efforts to raise awareness and grow the local customer base.

The successful candidate will contribute to accurate record-keeping, provide high-quality service, and collaborate with colleagues to meet

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service

Insurance knowledge

Job description

Debbie George - State Farm Agent in Mentor, OH seeks a detail-oriented, customer-focused team member to support client communications, product information delivery, and relationship-building across multiple lines. The role also emphasizes daily office tasks, scheduling, and community marketing efforts to raise awareness and grow the local customer base.

The successful candidate will contribute to accurate record-keeping, provide high-quality service, and collaborate with colleagues to meet