Customer Relations Specialist — Growth & Retention

Debbie Montgomery - State Farm Agent; Westerville (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Debbie Montgomery - State Farm Agent is hiring a Customer Relations Representative in Westerville, Ohio. You will deliver exceptional customer experiences that support the growth of a successful insurance agency. Ideal candidates will have strong communication skills, a customer-centric approach, and a keen ability to manage inquiries and resolve issues effectively.

This role offers opportunities for career advancement and provides a competitive salary along with additional benefits like health insurance and paid time off.

Qualifications

• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under pressure

Job description

Debbie Montgomery - State Farm Agent is hiring a Customer Relations Representative in Westerville, Ohio. You will deliver exceptional customer experiences that support the growth of a successful insurance agency. Ideal candidates will have strong communication skills, a customer-centric approach, and a keen ability to manage inquiries and resolve issues effectively.

This role offers opportunities for career advancement and provides a competitive salary along with additional benefits like health insurance and paid time off.