Insurance Customer Care Specialist

Debbie Montgomery - State Farm Agent; Westerville (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Debbie Montgomery - State Farm Agent seeks a Customer Service Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency in Westerville, Ohio.

In this role, you will handle customer inquiries, assist with policy changes, and process claims while maintaining accurate records. We look for team members who are empathetic, detail-oriented, and eager to grow within our agency.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Debbie Montgomery - State Farm Agent seeks a Customer Service Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency in Westerville, Ohio.

In this role, you will handle customer inquiries, assist with policy changes, and process claims while maintaining accurate records. We look for team members who are empathetic, detail-oriented, and eager to grow within our agency.