Receptionist & Client Care Specialist | Flexible Schedule

Debbie George - State Farm Agent; Mentor (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Debbie George - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office in Mentor, OH. The ideal candidate is well-organized, detail-oriented, and eager to learn about insurance while delivering high-quality customer service.

You will greet customers, manage scheduling, and handle inquiries, contributing to a supportive, team-driven environment that emphasizes accuracy and member satisfaction.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Debbie George - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office in Mentor, OH. The ideal candidate is well-organized, detail-oriented, and eager to learn about insurance while delivering high-quality customer service.

You will greet customers, manage scheduling, and handle inquiries, contributing to a supportive, team-driven environment that emphasizes accuracy and member satisfaction.