Multi-Line Representative - State Farm Agent Team Member

Debbie George - State Farm Agent; Mentor (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Debbie George - State Farm Agent in Mentor, OH seeks a detail-oriented, customer-focused team member to support client communications, product information delivery, and relationship-building across multiple lines. The role also emphasizes daily office tasks, scheduling, and community marketing efforts to raise awareness and grow the local customer base.

The successful candidate will contribute to accurate record-keeping, provide high-quality service, and collaborate with colleagues to meet

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service

Insurance knowledge

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

Our agency opened in 2000 and is a team of six built on experience, service, and strong relationships. Before becoming a State Farm agent, I worked in corporate roles including claims and public affairs, which shaped a well-rounded approach to how we serve our customers.

We stay actively involved in the community through local support, outreach, and charitable giving.

For our team, we offer PTO, paid holidays, health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is high-standard and service-driven. We take pride in providing thorough, thoughtful coverage and delivering a high-touch customer experience. We’re looking for someone who shares that commitment - someone detail-oriented, dependable, and dedicated to doing things the right way while contributing to a strong, team-focused environment.

Location

Mentor, OH 44060

Company Profile

At Debbie George - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.