Customer Care Specialist — Flexible Schedule & Growth

Hemina Patel - State Farm Agent; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hemina Patel - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support insurance customers in Chicago. You will respond to inquiries, explain policy options, and help clients navigate claims with care and professionalism.

The role emphasizes accuracy in records, collaboration with the agent team, and building community relationships. Bilingual Spanish is highly preferred, and a positive, customer-focused attitude will help you grow with the

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Hemina Patel - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support insurance customers in Chicago. You will respond to inquiries, explain policy options, and help clients navigate claims with care and professionalism.

The role emphasizes accuracy in records, collaboration with the agent team, and building community relationships. Bilingual Spanish is highly preferred, and a positive, customer-focused attitude will help you grow with the