Multi-Line Representative - State Farm Agent Team Member

Cater Minnis - State Farm Agent; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunity

Paid time off

Training & development

Job summary

Cater Minnis - State Farm Agent in Chicago, IL is seeking confident, customer-focused individuals who enjoy helping others and have a smile in their voice. You will communicate with customers to understand their needs and share available product information across lines.

This role offers a flexible schedule, licensing reimbursement, a Simple IRA, training and development, and opportunities for advancement within a supportive team. Bilingual Spanish is preferred but not required.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or obtain state insurance licenses.
• Bilingual Spanish preferred.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations: documentation, scheduling, follow-up.
• Participate in community marketing efforts to boost awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced adaptability

Customer service experience

Bilingual Spanish (preferred)

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

I opened my agency in 1999 and currently lead a team of four. I've been with State Farm since 1987, holding roles in Underwriting, Public Affairs, and Fire Claims before becoming an agent. I graduated from the University of Illinois and am proud to have raised my family while building a career centered on serving others.

Giving back to the community has always been important to me. I serve as a Board Member of the Black Alumni Association and as an Original 40 Board Member of Black Wall Street Woodlawn. I believe strong communities are built through service, leadership, and meaningful relationships.

Our agency offers a flexible work environment, health benefits, a Simple IRA, professional development opportunities, and supportive leadership focused on helping team members grow and succeed.

My philosophy is simple: treat people the way you want to be treated. I'm looking for confident, customer-focused individuals who have a smile in their voice and genuinely enjoy helping others. Bilingual candidates are preferred but not required. If you're looking for a supportive team where great customer service is the priority, we'd love to meet you.

Location Address:

Chicago, IL 60629

At Cater Minnis - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.