Insurance Customer Care Specialist — Flexible Schedule

Thomas Cannon - State Farm Agent; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thomas Cannon - State Farm Agent in Chicago is seeking a Customer Service Representative to deliver outstanding policy information and support to clients. You will handle inquiries, assist with policy changes, and coordinate with agency team members to ensure smooth service delivery.

The role offers growth opportunities, flexible scheduling, and a path to advancement within a customer‑focused insurance team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Bilingual Spanish

Job description

Thomas Cannon - State Farm Agent in Chicago is seeking a Customer Service Representative to deliver outstanding policy information and support to clients. You will handle inquiries, assist with policy changes, and coordinate with agency team members to ensure smooth service delivery.

The role offers growth opportunities, flexible scheduling, and a path to advancement within a customer‑focused insurance team.