Insurance CSR Representative

MATA ENTERPRISES INC; United States; On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Sick Leave

Paid Vacation

Paid Holidays

Job summary

Mey's Insurance Services in Jurupa Valley, CA is hiring for a bilingual insurance sales role focusing on personal lines. You will answer calls, provide quotes, and help clients understand their coverage while delivering friendly service.

This full-time position offers base salary plus commission, opportunities for upselling, and benefits such as paid holidays and sick leave. Spanish language skills are required, and a California license is a plus.

Qualifications

• Personal Line Insurance experience preferred.
• California insurance license is a plus.
• Spanish speaking required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in basic computer skills and insurance software.
• Ability to thrive in a fast-paced environment.
• Customer-focused attitude with a passion for helping others.
• Previous experience in customer service or insurance industry preferred.
• Reliable attendance and punctuality.
• Must be available for rotating Saturday work.

Responsibilities

• Answer phones and make phone calls to answer cusomer questions and provide insurance quotes.
• Provide exceptional customer service to clients regarding their insurance inquiries.
• Process policy sales, changes, renewals, and cancellations efficiently.
• Assist clients in understanding their insurance coverage and options.
• Maintain accurate records and documentation of client interactions.
• Collaborate with insurance agents to resolve client issues promptly.
• Stay updated on insurance products and industry regulations.
• Identify opportunities for upselling additional coverage to clients.
• Ensure compliance with company policies and procedures.

Skills

Bilingual Spanish

Customer service

Communication skills

Problem solving

Attention to detail

Education

California insurance license (preferred)

Tools

Insurance software

Job description

Benefits:

Unlimitted Commission Opportunity

Paid Holidays

Paid time off

About the Role:

Join the Mey's Insurance Services team in Jurupa Valley, CA. Our company focuses on Personal Line sells to bilingual/spanish speaking customers.This exciting role offers you the chance to make a difference in people's lives while working in a dynamic environment.

Responsibilities:

Answer phones and make phone calls to answer cusomer questions and provide insurance quotes.

Provide exceptional customer service to clients regarding their insurance inquiries.

Process policy sales, changes, renewals, and cancellations efficiently.

Assist clients in understanding their insurance coverage and options.

Maintain accurate records and documentation of client interactions.

Collaborate with insurance agents to resolve client issues promptly.

Stay updated on insurance products and industry regulations.

Identify opportunities for upselling additional coverage to clients.

Ensure compliance with company policies and procedures.

What We Offer:

40+ hour work week, full-time

Base salary + commission

Sick Leave

Paid Vacation

Paid Holidays

Requirements:

Perfsonal Line Insurance experience preferred.

California insurance license is a plus.

Spanish speaking required.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Proficient in basic computer skills and insurance software.

Ability to thrive in a fast-paced environment.

Customer-focused attitude with a passion for helping others.

Previous experience in customer service or insurance industry preferred.

Reliable attendance and punctuality

Must be available for rotating Saturday work

Mey's Insurance Services has been serving the Jurupa Valley community for over a decade, providing top-notch insurance solutions tailored to meet our clients' needs. Our commitment to customer satisfaction and employee growth makes us a beloved choice for both clients and team members alike.