Insurance CSR: Growth & Hands-on Training

The Juris Agency; San Diego (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Career Growth Opportunities

Hands on Training

Job summary

The Juris Agency in San Diego is hiring a Customer Service Representative to join our growing team. The role is full-time and focuses on exceeding customer expectations while assisting prospective clients who call in.

Candidate must have at least 2 years of prior customer service experience with an insurance agency. Apply today by completing the form and the assessment to join our office.

Qualifications

• Must have upbeat, positive attitude.
• Ability to multi-task, follow-thru and follow-up.
• Great customer service skills.
• Answering the phone call with a smile.
• Two or more years of customer service experience with an insurance agency.

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and emails and update records.
• Answer incoming calls by the third ring.
• Schedule appointments for sales staff with prospective customers.
• Respond to inquiries, cancellation and sales requests within specified timeframe.
• Demonstrate resourcefulness and problem solving.
• Prioritize tasks in the moment.

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Communication skills

Job description

The Juris Agency in San Diego is hiring a Customer Service Representative to join our growing team. The role is full-time and focuses on exceeding customer expectations while assisting prospective clients who call in.

Candidate must have at least 2 years of prior customer service experience with an insurance agency. Apply today by completing the form and the assessment to join our office.