Licensed P&C CSR – In-Person, Growth & Perks

The Juris Agency; Pasadena (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO

Holidays Off

Career Growth Opportunities

Weekly team meetings

Team building

Job summary

The Juris Agency in Pasadena, CA is seeking a positive, high-energy Customer Service Representative to deliver exceptional service to current clients and new prospects. You will handle policy change requests, maintain product knowledge, and answer client questions.

This is an in-person role requiring reliable transportation. This licensed position includes training for a Property & Casualty license and offers benefits such as health, dental, vision Insurance, PTO, and growth opportunities in

Qualifications

• 3-5 years customer service experience preferred.
• Property and Casualty license is required
• Bilingual Spanish and English preferred
• Excellent written and verbal communication skills
• Ability to multi-task and adapt to calls
• Positive, proactive attitude and strong teamwork

Responsibilities

• Responds to customer inquiries.
• Analyze, clarify, and resolve policy questions from internal and external customers.
• Reviews problems and communicates with appropriate personnel to obtain information.
• Stay current with relevant products and build knowledge through courses/seminars as needed.
• Supports organization's overall strategy and performs other duties as assigned.

Skills

Sales aptitude

Bilingual (Spanish/English)

Phone etiquette

Communication skills

Self-starter with urgency

Job description

The Juris Agency in Pasadena, CA is seeking a positive, high-energy Customer Service Representative to deliver exceptional service to current clients and new prospects. You will handle policy change requests, maintain product knowledge, and answer client questions.

This is an in-person role requiring reliable transportation. This licensed position includes training for a Property & Casualty license and offers benefits such as health, dental, vision Insurance, PTO, and growth opportunities in