Insurance CSR: Growth, Training, Mon-Fri Schedule

The Juris Agency; Bridgeport (CT); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Job summary

The Juris Agency in Bridgeport, CT is seeking a reliable Customer Service Representative to join a fast-paced insurance office. This role focuses on delivering friendly, accurate service and helping clients with day-to-day insurance needs.

No license is required to start, and bilingual abilities in Spanish or Portuguese are preferred. You’ll thrive in a busy environment and grow with opportunities for advancement and hands-on training.

Qualifications

• Customer service experience in a busy office.
• Strong written and verbal communication.
• Ability to handle multiple inquiries daily.
• Organized and detail-oriented.
• Friendly and professional demeanor.
• Bilingual in Spanish or Portuguese preferred.

Responsibilities

• Assist customers with day-to-day insurance service needs
• Answer a high volume of phone calls and inquiries
• Help customers with policy questions, documents, payments, changes, and general service requests
• Communicate with customers by phone, email, and in person
• Process customer requests accurately and efficiently
• Follow up on outstanding customer needs
• Maintain accurate customer and policy information
• Work closely with the agency team to ensure customers receive timely, professional service
• Manage multiple tasks and priorities in a high-volume environment
• Provide a friendly, professional customer experience from start to finish

Skills

Customer service

Communication

Phone skills

Organization

Detail-oriented

Professional demeanor

Job description

The Juris Agency in Bridgeport, CT is seeking a reliable Customer Service Representative to join a fast-paced insurance office. This role focuses on delivering friendly, accurate service and helping clients with day-to-day insurance needs.

No license is required to start, and bilingual abilities in Spanish or Portuguese are preferred. You’ll thrive in a busy environment and grow with opportunities for advancement and hands-on training.