Insurance CSR: Growth, Bonuses & Benefits

Shop Local Raleigh; Raleigh (NC); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

Retirement plan

Job summary

Shop Local Raleigh is seeking an Insurance Customer Service Representative for the Lawson Insurance Group in Raleigh. The CSR greets walk-in clients and answers phones, handles billing questions, takes payments, and reviews current policies to identify gaps in coverage.

Licensing in Property & Casualty is a bonus but not required to begin. We value a willingness to learn, coachability, teamwork, and a positive attitude; bonuses are based on sales and retention. Comprehensive benefits are offered.

Qualifications

• Property & Casualty license is a bonus, not mandatory to begin.
• Willingness to learn, be intuitive and resourceful and be coachable.
• Career minded vision.
• Follow through and exceed current and prospective client expectations.
• Work well with other employees and be a team player with a positive attitude.
• Bonus opportunities based on sales and retention.
• Full suite of benefits available (Health, Accident, Vision, Dental, Retirement, etc)

Responsibilities

• Greet walk-in clients and answer phones.
• Answer billing questions and take payments.
• Review current policies and change or add coverages.
• Identify gaps in clients’ portfolios and propose coverage.
• Partner with clients to find the best coverage for premiums using multiple insurers.

Skills

Customer service

Team player

Positive attitude

Willingness to learn

Coachable

Communication

Job description

Shop Local Raleigh is seeking an Insurance Customer Service Representative for the Lawson Insurance Group in Raleigh. The CSR greets walk-in clients and answers phones, handles billing questions, takes payments, and reviews current policies to identify gaps in coverage.

Licensing in Property & Casualty is a bonus but not required to begin. We value a willingness to learn, coachability, teamwork, and a positive attitude; bonuses are based on sales and retention. Comprehensive benefits are offered.