Insurance Customer Service Pro - Growth, Bonus & Benefits

Wayneinsurancenow; Clayton (NC); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Competitive salary

Job summary

A leading insurance agency in Clayton, NC, is seeking a Customer Service Representative to enhance customer experiences and foster internal growth opportunities. The ideal candidate will possess strong communication and interpersonal skills, a detail-oriented mindset, and multitasking abilities. Responsibilities include handling customer inquiries, assisting with policy changes, and processing claims. This full-time role offers a competitive salary range of $38,000 to $50,000 annually, with opportunities for professional development and advancement.

Qualifications

• Strong communication skills required for customer interaction.
• Detail-oriented approach necessary for processing inquiries.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A leading insurance agency in Clayton, NC, is seeking a Customer Service Representative to enhance customer experiences and foster internal growth opportunities. The ideal candidate will possess strong communication and interpersonal skills, a detail-oriented mindset, and multitasking abilities. Responsibilities include handling customer inquiries, assisting with policy changes, and processing claims. This full-time role offers a competitive salary range of $38,000 to $50,000 annually, with opportunities for professional development and advancement.