Insurance Customer Service Pro | Flexible Schedule + Growth

Myagentamanda; Raleigh (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Opportunity for advancement

Paid time off

Licensing reimbursement

Training & development

Flexible schedule

Competitive salary

Job summary

A regional insurance agency in Raleigh, NC, seeks a Customer Service Representative to deliver exceptional customer experiences and support agency growth. The ideal candidate will engage with clients, handling inquiries and policy updates while maintaining accurate records. Strong communication, detail orientation, and multitasking skills are crucial. Compensation ranges from $50,000 to $75,000 annually, along with benefits including a Simple IRA, health insurance, and opportunities for career advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A regional insurance agency in Raleigh, NC, seeks a Customer Service Representative to deliver exceptional customer experiences and support agency growth. The ideal candidate will engage with clients, handling inquiries and policy updates while maintaining accurate records. Strong communication, detail orientation, and multitasking skills are crucial. Compensation ranges from $50,000 to $75,000 annually, along with benefits including a Simple IRA, health insurance, and opportunities for career advancement.