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Benefits offered by this job
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Job summary
An insurance agency in La Crosse is seeking a Customer Service Representative to enhance customer experiences and support agency growth. Candidates should have strong communication and interpersonal skills, with a focus on detail and multitasking. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. The agency values work-life balance and offers benefits like a Simple IRA and flexible scheduling, fostering a supportive team culture.
Qualifications
Previous customer service experience is preferred.
Must have strong communication and interpersonal skills.
Detail-oriented and able to handle multiple tasks simultaneously.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication skills
Interpersonal skills
Attention to detail
Multitasking
Job description
An insurance agency in La Crosse is seeking a Customer Service Representative to enhance customer experiences and support agency growth. Candidates should have strong communication and interpersonal skills, with a focus on detail and multitasking. Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. The agency values work-life balance and offers benefits like a Simple IRA and flexible scheduling, fostering a supportive team culture.