Insurance Customer Care Pro — Flexible Schedule & Growth

State Farm Agent; La Crosse (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A well-known insurance agency in La Crosse, Wisconsin, is looking for a Customer Service Representative to reinforce exceptional customer experiences. You will be responsible for responding to customer inquiries, assisting with policy changes, processing claims, and ensuring accurate record-keeping. Preferred qualifications include strong communication skills and prior customer service experience. The position offers competitive pay and excellent benefits, including flexible scheduling and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A well-known insurance agency in La Crosse, Wisconsin, is looking for a Customer Service Representative to reinforce exceptional customer experiences. You will be responsible for responding to customer inquiries, assisting with policy changes, processing claims, and ensuring accurate record-keeping. Preferred qualifications include strong communication skills and prior customer service experience. The position offers competitive pay and excellent benefits, including flexible scheduling and opportunities for advancement.