An insurance agency in New Jersey seeks a Customer Service Representative to enhance customer experiences and support agency growth. The role involves answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should have strong communication skills and a detail-oriented approach, with previous customer service experience preferred. Enjoy a supportive community environment with competitive benefits, including health coverage and performance incentives.
Qualifications
Previous customer service experience preferred.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication and interpersonal skills
Detail-oriented
Multitasking
Job description
An insurance agency in New Jersey seeks a Customer Service Representative to enhance customer experiences and support agency growth. The role involves answering inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates should have strong communication skills and a detail-oriented approach, with previous customer service experience preferred. Enjoy a supportive community environment with competitive benefits, including health coverage and performance incentives.