Insurance Customer Service Specialist | Growth & Benefits

Kurtpfaffinsurance; La Crosse (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

License Reimbursement

Bonus based on performance

Paid time off

Opportunity for advancement

Training & development

Flexible schedule

Job summary

A local insurance agency in La Crosse, WI is looking for a Customer Service Representative to enhance customer experiences. The ideal candidate will possess strong communication skills and a detail-oriented approach. Responsibilities include handling customer inquiries, assisting with policy updates, and processing claims. This position offers a competitive salary, license reimbursement, health insurance, and opportunities for advancement. If you are passionate about helping others and want to grow in your career, we encourage you to apply.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service and sales experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A local insurance agency in La Crosse, WI is looking for a Customer Service Representative to enhance customer experiences. The ideal candidate will possess strong communication skills and a detail-oriented approach. Responsibilities include handling customer inquiries, assisting with policy updates, and processing claims. This position offers a competitive salary, license reimbursement, health insurance, and opportunities for advancement. If you are passionate about helping others and want to grow in your career, we encourage you to apply.