Insurance CSR: Flexible Schedule, Growth Potential

State Farm; Louisville (KY); Vor Ort; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Join Jonathan Gray - State Farm Agent in Louisville, Kentucky as a Customer Service Representative. In this role, you will provide exceptional customer experiences, addressing inquiries and assisting with policy changes, while adhering to high-quality service standards.

The ideal candidate will have strong communication skills, a detail-oriented approach, and preferably prior customer service experience. Opportunities for growth and development are available within this thriving insurance agency.

Qualifikationen

• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication and interpersonal skills

Detail-oriented and able to multitask

Bilingual Spanish

Jobbeschreibung

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Jonathan Gray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.