Insurance CSR - Flexible Hours, Growth Path

Shane Huber - State Farm Agent; Rochelle (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Huber - State Farm Agent in Rochelle, IL is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and coordinate with the team to meet community needs. This role emphasizes accuracy, responsiveness, and a community-focused mindset.

The position offers growth opportunities, a collaborative environment, and a pathway to advancement within a growing local State Farm agency.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Ability to work as part of a team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Shane Huber - State Farm Agent in Rochelle, IL is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy information, and coordinate with the team to meet community needs. This role emphasizes accuracy, responsiveness, and a community-focused mindset.

The position offers growth opportunities, a collaborative environment, and a pathway to advancement within a growing local State Farm agency.