Insurance CSR — Growth, Flexible Schedule & Benefits

Zach Pruitt - State Farm Agent; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Zach Pruitt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences. In this role, you will assist customers with inquiries, manage policy updates, and process claims, while fostering a sense of community involvement.

As part of a dedicated team, you will contribute to the successful growth of our agency and enjoy opportunities for professional advancement. Ideal candidates are detail-oriented and passionate about customer service, ready to resolve inquiries effectively.

Qualifications

• Strong communication and interpersonal skills necessary for engaging with customers.
• Detail-oriented with the ability to manage multiple tasks and responsibilities.
• Previous experience in customer service is preferred but not mandatory.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with changes and updates to their policies.
• Process claims and ensure follow-up with customers.
• Maintain comprehensive records of all customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Zach Pruitt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences. In this role, you will assist customers with inquiries, manage policy updates, and process claims, while fostering a sense of community involvement.

As part of a dedicated team, you will contribute to the successful growth of our agency and enjoy opportunities for professional advancement. Ideal candidates are detail-oriented and passionate about customer service, ready to resolve inquiries effectively.