Insurance CSR — Licensing Paid, Flexible Schedule, Growth

Shayne Laughlin - State Farm Agent; Lake Charles (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shayne Laughlin - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency.

The ideal candidate should possess strong communication skills, attention to detail, and a desire to assist community members.

This role includes answering inquiries, processing insurance claims, and maintaining customer records while offering a flexible schedule and opportunities for advancement.

Qualifications

• Strong communication skills are essential.
• Attention to detail and ability to handle multiple tasks are necessary.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Shayne Laughlin - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency.

The ideal candidate should possess strong communication skills, attention to detail, and a desire to assist community members.

This role includes answering inquiries, processing insurance claims, and maintaining customer records while offering a flexible schedule and opportunities for advancement.