Insurance CSR: Flexible Hours, Growth & Perks

Steve Oleksiw - State Farm Agent; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Steve Oleksiw - State Farm Agent in Indianapolis seeks a Customer Service Representative who delivers exceptional experiences and helps drive the agency’s growth. You will respond to customer inquiries and coordinate with the team to meet client needs.

The role emphasizes policy information, changes, claims processing, and accurate record-keeping, with a supportive, team-oriented environment and chances for advancement.

Qualifications

• Clear communication and interpersonal abilities are essential.
• Attention to detail and multi-tasking capabilities are required.
• Prior customer service experience is preferred but not mandatory.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail oriented

Multitasking

Customer service experience

Job description

Steve Oleksiw - State Farm Agent in Indianapolis seeks a Customer Service Representative who delivers exceptional experiences and helps drive the agency’s growth. You will respond to customer inquiries and coordinate with the team to meet client needs.

The role emphasizes policy information, changes, claims processing, and accurate record-keeping, with a supportive, team-oriented environment and chances for advancement.