Insurance Agency Front Desk & Growth Associate

Shane Huber - State Farm Agent; Rochelle (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Huber - State Farm Agent is seeking a receptionist to join a team‑oriented office in Rochelle, IL. The role focuses on greeting customers, managing schedules, and maintaining accurate records while identifying insurance opportunities for clients.

The ideal candidate will be highly organized, customer‑focused, and eager to learn within the insurance industry, contributing to a productive workplace and ongoing growth.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Well organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills and familiarity with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Shane Huber - State Farm Agent is seeking a receptionist to join a team‑oriented office in Rochelle, IL. The role focuses on greeting customers, managing schedules, and maintaining accurate records while identifying insurance opportunities for clients.

The ideal candidate will be highly organized, customer‑focused, and eager to learn within the insurance industry, contributing to a productive workplace and ongoing growth.