Insurance Customer Care Specialist – Flexible Schedule & Growth

Shane Rogers - State Farm Agent; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Rogers - State Farm Agent is seeking a courteous Customer Service Representative to help deliver exceptional customer experiences in our Houston-area office. You will handle inquiries, build relationships with clients, and support the agency team to ensure accurate records and timely responses.

The role emphasizes a flexible, service-driven approach with opportunities for advancement within a top-ranked, community-focused State Farm team.

Qualifications

• Experience delivering excellent customer service.
• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Previous customer service

Job description

Shane Rogers - State Farm Agent is seeking a courteous Customer Service Representative to help deliver exceptional customer experiences in our Houston-area office. You will handle inquiries, build relationships with clients, and support the agency team to ensure accurate records and timely responses.

The role emphasizes a flexible, service-driven approach with opportunities for advancement within a top-ranked, community-focused State Farm team.