Insurance CS & Claims Ops Co-op - Hybrid, Fall 2027

Sentry Insurance Agency; El Paso (TX); Híbrido; USD 22.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid schedule

Laptop and monitors provided

Parking near offices

Meal stipend

Descripción de la vacante

Sentry is seeking motivated college students for our Customer Service & Operations Co-op in El Paso, TX. This program provides valuable professional experience and exposure to the insurance industry, with training opportunities, job shadowing, and networking aligned to students career interests.

As a Customer Service Representative within our contact center, you will support insureds, claimants, and others with First Notice of Loss reports, and youll provide technical support for processing

Formación

• Must be enrolled full-time at University of Texas at El Paso or El Paso Community College.
• Expected graduation date May 2028 through May 2029.
• Available for 15-19 hours per week during the semester with the potential of up to 40 hours during summer or school breaks.
• Must be in good academic standing.
• Display leadership potential.
• Demonstrated learning mindset — actively seeks feedback, embraces new challenges, and shows a willingness to develop new skills, and gain industry knowledge.
• Ability to work in a team atmosphere.
• Strong punctuality and dependability.
• Solid verbal and written communication skills.
• Spanish-speaking bilingual skills a plus, with additional compensation.

Responsabilidades

• Work with a team to successfully meet department phone KPIs
• Process claims for policyholders, claimants and others over the phone
• Assist with processing claims that are received over the internet/mail
• Participate in weekly team huddles and associate engagement activities
• Attend informational overviews of various business units within the Sentry organization
• Gain the opportunity to job shadow / network based on career interest

Conocimientos

Teamwork

Leadership potential

Communication

Punctuality

Dependability

Spanish-speaking (bonus)

Educación

Enrollment: full-time student

Descripción del empleo

Sentry is seeking motivated college students for our Customer Service & Operations Co-op in El Paso, TX. This program provides valuable professional experience and exposure to the insurance industry, with training opportunities, job shadowing, and networking aligned to students career interests.

As a Customer Service Representative within our contact center, you will support insureds, claimants, and others with First Notice of Loss reports, and youll provide technical support for processing