Insurance Compliance & Regulatory Senior Lead

present of AI; Dallas (TX); À distance; USD 120 000 - 160 000; Plein temps

Résumé du poste

The Insurance Compliance & Regulatory Senior Lead in Dallas is a remote, full-time senior role focused on handling the toughest customer complaints and official responses to state departments and carrier partners.

A strong candidate has years of hands-on regulatory compliance work, a track record with state complaints and carrier audits, and an active property and casualty license or a plan to get one quickly. Strong writing under deadline and some coaching experience are valued.

Qualifications

• Several years of hands-on regulatory compliance work.
• Track record with state complaints and carrier audits.
• Active property and casualty license or plan to obtain one quickly.

Responsabilités

• Handle the hardest customer complaints and official replies to state departments and carriers.
• Draft accurate, timely regulatory correspondence under deadlines.
• Lead or coach a team and escalate as needed.

Connaissances

Regulatory compliance

State complaints

Carrier audits

Team leadership

Regulatory writing

Description du poste

Insurance Compliance & Regulatory Senior Lead

Finance & Legal · Dallas, Texas · Remote · FullTime · Senior level

This role centers on handling the hardest customer complaints and the official replies to state insurance departments and carrier partners. A strong candidate has several years of hands-on regulatory compliance work, a track record with state complaints and carrier audits, and an active property and casualty license or a plan to get one quickly. Clear, careful writing under deadline and some experience leading or coaching a team matter just as much.

How it fits the AI era

AI can help sort complaint data, spot repeating patterns, and draft first versions of records and replies, which speeds up audit prep. The judgment stays human: deciding what really happened in a file, taking a defensible position with a regulator, and staying calm with upset customers and carrier leaders. The role also suits someone who can turn complaint trends into automated checks and product fixes with the tech team.

How it builds AI experience

Jerry is an AI-driven app that shops car insurance across many insurers, so compliance here means making sure automated recommendations and customer flows meet insurance rules. Someone in this seat would see how complaint patterns become built-in checks and learn how regulators view AI-assisted insurance sales. To build this experience beforehand, practice using data tools to group complaint themes and follow how insurance regulators discuss AI and automated decisions.

Worth showing

• Market conduct exam readiness
• Root-cause analysis with data
• Regulator-ready written correspondence
• Team coaching and escalation leadership

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Jerry

A free app that uses AI to shop car insurance across 100+ insurers, per the company, and manage the rest of car ownership, maintenance, recalls and refinancing, in one place.