Insurance Collector

Mirror Lake Recovery Center; Burns (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Mirror Lake Recovery Center in Burns, TN is seeking a detail-oriented Billing and Financial Counseling professional responsible for accurate documentation of insurance verification, billing and collections. The role emphasizes timely processing and clear communication with patients and guarantors.

Responsibilities include auditing admission packets, verifying benefits in the patient accounting system, conducting financial counseling, collecting out-of-pocket costs, and preparing charity or

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits in the patient accounting system.
• Provide financial counseling to patients and guarantors and collect out-of-pocket costs.
• Complete financial disclosure paperwork for assistance including income verification.
• Complete adjustment forms for charity or administrative adjustments for approval.
• Complete promissory notes for payment arrangements.
• Update daily upfront collection log, charity log, and admin adjustment log; review with BOD weekly.
• Gather and interpret data from system and initiate time-sensitive steps to drive payment.
• Perform other tasks as assigned.

Skills

Financial counseling

Auditing

Data interpretation

Patient accounting system

Education

High school diploma or equivalent

3+ years in related field

Job description

Purpose Statement

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Essential Functions

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Licenses/Designations/Certifications

• Not applicable

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