Insurance Collector

Acadia Healthcare; Burns (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Acadia Healthcare is seeking a Financial Counselor to ensure accurate documentation of insurance verification, billing and collections. The role involves counseling patients on benefits and financial obligations while auditing admission packets for accuracy.

Candidates should have a high school diploma and 3+ years in a related field, with extensive knowledge of commercial insurance and Medicare/Medicaid. Apply to join our healthcare finance team.

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit the admission packets and verify benefits in the patient accounting system.
• Provide financial counseling to patients/guarantors and explain benefits and financial obligations.
• Complete financial disclosure paperwork for income verification when requested.
• Prepare adjustment forms for charity or administrative adjustments for approval.
• Prepare promissory notes for payment arrangements.
• Update upfront collection, charity, and admin adjustment logs; review weekly with leadership.
• Gather and interpret data to determine actions to achieve timely payments.

Skills

Financial counseling

Patient communication

Data interpretation

Education

High school diploma or equivalent

Tools

Billing software

EMR (Electronic Medical Records)

Job description

Overview

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

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