Insurance Client Success Manager

Marsh McLennan; Louisiana; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Paternity/maternity leave

401K savings

Wellbeing programs

Job summary

Marsh McLennan Agency in Louisiana is seeking a client-focused service professional for its Personal Insurance team. You will develop and deliver outstanding service to clients, tailor personal risk management solutions, and support relationships with carriers and underwriters.

Join a collaborative, mentorship-driven environment that values accuracy, client satisfaction, and ongoing professional development. A待遇 of benefits and a supportive team awaits.

Qualifications

• Customer service focus for insurance clients.
• Ability to tailor personal risk management solutions.
• Willingness to learn and adapt in a changing industry.

Responsibilities

• Handle service requests with customers and carriers; educate and recommend to clients and underwriters.
• Manage new and renewal insurance marketing; prepare materials and collect client information.
• Analyze coverage acceptability and provide recommendations for improved or additional coverage.
• Update client data in the agency management system.
• Upsell and cross-sell opportunities with colleagues.
• Provide effective and efficient customer service.

Skills

Customer service

Communication

People skills

Teamwork

Adaptability

Tools

CRM system

Job description

Marsh McLennan Agency in Louisiana is seeking a client-focused service professional for its Personal Insurance team. You will develop and deliver outstanding service to clients, tailor personal risk management solutions, and support relationships with carriers and underwriters.

Join a collaborative, mentorship-driven environment that values accuracy, client satisfaction, and ongoing professional development. A待遇 of benefits and a supportive team awaits.