Insurance Client Service Assistant — Growth & Flexible PTO

Sterling Seacrest Pritchard Inc; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible PTO

Health Insurance (Medical/Dental/Vison

Safe Harbor 401K (We contribute 3%)

Dress For Your Day

Flexible Work Schedule

Clear Growth Path

In-House Continuing Education

Team Outings & Events

Community Outreach

Job summary

Sterling Seacrest Pritchard Inc. seeks a motivated Client Service Assistant to support our client service team in Atlanta, GA.

This entry-level role focuses on helping employees with benefit questions, enrollment materials, and day-to-day administration while building knowledge of insurance products and coverages. You will assist with renewal and marketing tasks, manage client information in the agency system, and support reporting, eligibility processing, and invoice audits.

Qualifications

• Attention to detail is essential for accuracy in client data and enrollment material.
• Strong time management helps handle inquiries, renewals, and reporting.
• Good oral and written communication is needed to interact with clients and colleagues.
• Eagerness to learn supports growth into broader client service responsibilities.
• Proactive problem solving helps address client questions and process improvements.

Responsibilities

• Inquiries from clients and employees about benefit coverages.
• Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA).
• Cultivation of carrier and client relationships.

Skills

Attention to detail

Time management

Oral & written comms

Eagerness to learn

Problem solving

Job description

Sterling Seacrest Pritchard Inc. seeks a motivated Client Service Assistant to support our client service team in Atlanta, GA.

This entry-level role focuses on helping employees with benefit questions, enrollment materials, and day-to-day administration while building knowledge of insurance products and coverages. You will assist with renewal and marketing tasks, manage client information in the agency system, and support reporting, eligibility processing, and invoice audits.