P&C - Client Service Associate

Sterling Seacrest Pritchard Inc; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible PTO

Health Insurance (Medical/Dental/Vison

Safe Harbor 401K

Dress For Your Day

Flexible Work Schedule

Clear Growth Path

In-House Continuing Education

Team Outings & Events

Community Outreach

Job summary

Sterling Seacrest Pritchard Inc. is seeking a Client Service Associate to support Client Service Executives and Producers in marketing and sales processes for new and renewing business. You will serve as the primary service contact for clients and uphold SSP’s service standards.

The role involves account management, renewal negotiations, and collaboration with underwriters. A Property & Casualty license and strong communication are essential to success.

Qualifications

• 2-5 years of relevant experience.
• Active Property & Casualty Agent’s License.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in all tasks.
• Ability to work effectively as part of a team.
• Eagerness to learn and develop new skills in the insurance industry.
• Experience in managing client accounts and conducting renewals.
• Leadership and mentoring abilities.

Responsibilities

• Act as the main servicer on some accounts, responsible for renewal/marketing.
• Review contracts for clients and notify insureds of changes.
• Educate insureds on state requirements for COI issuance.
• Handle complex reconciliations with Accounting or manager.
• Create accurate premium allocations and invoices.

Skills

Experience

P&C License

Organization

Communication

Detail orientation

Teamwork

Mentoring

Account management

Job description

About the Organization At Sterling Seacrest Pritchard, we are here to serve as your risk advisors first and insurance broker second.
We have a highly skilled team ready to collaborate with your business to position you to reach your goals with uniquely tailored insurance and consulting solutions.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Insurance

Description

The Client Service Associate (CSA) works alongside and supports the activities of our Client Service Executives and Producers in the marketing and sales process for new and renewing business. As a Client Service Associate, you will build on the foundational responsibilities of a Client Service Assistant, taking on additional duties that involve great responsibility and client interaction. You will serve as the primary service contact for clients and are expected to exemplify the highest standard of our service model.

WHAT YOU’LL DO (Essential Job Tasks)

As a Client Service Associate, you will:

(In addition to the duties/responsibilities of a Client Service Assistant)

Account Management

• Act as the main servicer on some accounts, responsible for the entire renewal and/or marketing of the account

• Independently review contracts for clients and provide notice to insured regarding deficiencies/changes and contact underwriters

• Work directly with holders and insureds to educate on state requirements/limitations specific to the issuance of certificates of insurance

• Handle more complex reconciliations under the direction of the Accounting department or manager

• Create accurate premium allocations and invoices as required.

New & Renewal Accounts

• Prepare and maintain proposals for new and renewal accounts

• Attend meetings with Executives and Producers, and present independently to insureds or assigned accounts

• Research and communicate directly with brokers and underwriters to create top-of-stack submissions

• Negotiate renewal and new business terms, conditions, and premiums on assigned accounts

• Bind coverage on behalf of the insured

Mentorship & Development

• Participate in 1:1 mentorship with new team assistants

• Work with the Training & Development team to teach a course on an insurance coverage, endorsement, SSP procedure, or Best Practice annually

• Obtain or work towards obtaining designations as instructed by your manager

• Attend all offered continuing education (CE) courses

Position Requirements

WHAT YOU BRING TO THE TABLE (Knowledge, Skills and Abilities)

• 2-5 years of relevant experience

• Active Property & Casualty Agent’s License

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Attention to detail and accuracy in all tasks

• Ability to work effectively as part of a team

• Eagerness to learn and develop new skills in the insurance industry

• Experience in managing client accounts and conducting renewals

• Leadership and mentoring abilities

WORKING AT SSP

Learn more about what we do: https://sspins.com/

We are Selfless, Stewards of our Partnerships.

We have a fantastic culture... https://www.youtube.com/watch?v=gOSuPIvJ2oQ

And we’re here to support you!

PERKS/BENEFITS

• Flexible PTO

• Health Insurance (Medical/Dental/Vision)

• Safe Harbor 401K (We contribute 3% regardless of whether you do!)

• Dress For Your Day

• Flexible Work Schedule

• Clear Growth Path

• In-House Continuing Education

• Team Outings & Events

• Community Outreach

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.

Full-Time/Part-Time Full-Time

Shift -not applicable-

City

State

Position P&C - Client Service Associate

Exempt/Non-Exempt Exempt

Open Date 9/4/2026

This position is currently accepting applications.