A leading branding firm in Atlanta is seeking a Customer Service Assistant to support client relations and ensure a seamless experience for partners and customers. The ideal candidate will possess strong communication skills and attention to detail, and will be proactive in problem-solving. Responsibilities include professional customer assistance, maintaining records, and collaborating with internal teams, all while upholding high service standards. Opportunities for professional growth are provided within a supportive work environment.
Qualifications
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Professional demeanor and customer-focused mindset.
Responsibilities
Provide professional assistance to customers via phone, email, and in-person.
Address inquiries and resolve concerns.
Maintain accurate records of customer interactions.
Skills
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor and customer-focused mindset
Basic proficiency with office software
Strong attention to detail and problem-solving skills
Job description
A leading branding firm in Atlanta is seeking a Customer Service Assistant to support client relations and ensure a seamless experience for partners and customers. The ideal candidate will possess strong communication skills and attention to detail, and will be proactive in problem-solving. Responsibilities include professional customer assistance, maintaining records, and collaborating with internal teams, all while upholding high service standards. Opportunities for professional growth are provided within a supportive work environment.