Insurance Client Relations Specialist — Growth & Commission

Josh Wild; Robertsdale (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity for_adv

Paid time off (vacation and personal/s

Health benefits

Valuable career-building experience

Job summary

Josh Wild - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate community needs with a service-first mindset.

Ideal candidates are customer-focused, empathetic, and eager for internal growth. The role offers hourly pay plus commission/bonus and the chance to develop valuable career-building experience within the agency.

Qualifications

• Dedicated to customer service.
• Relate to customers and anticipate needs.
• Strong communication with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Client relationship

Communication skills

Problem solving

Job description

Josh Wild - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate community needs with a service-first mindset.

Ideal candidates are customer-focused, empathetic, and eager for internal growth. The role offers hourly pay plus commission/bonus and the chance to develop valuable career-building experience within the agency.