Customer Relations Representative - State Farm Agent Team Member

Josh Wild - State Farm Agent; Robertsdale (AL); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Hourly pay plus commission/bonus

Growth potential/Opportunity for_adv

Paid time off (vacation and personal/s

Health benefits

Valuable career-building experience

Zusammenfassung

Josh Wild - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate community needs with a service-first mindset.

Ideal candidates are customer-focused, empathetic, and eager for internal growth. The role offers hourly pay plus commission/bonus and the chance to develop valuable career-building experience within the agency.

Qualifikationen

• Dedicated to customer service.
• Relate to customers and anticipate needs.
• Strong communication with team members.
• Proactive in problem-solving.

Aufgaben

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Kenntnisse

Customer service

Client relationship

Communication skills

Problem solving

Jobbeschreibung

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• 401(k)


• Dental insurance

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Josh Wild - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service


• Able to effectively relate to a customer, answer their questions, and anticipate their needs.


• Excellent communication skills to assist customers and coordinate with other agency team members


• Proactive in problem-solving

BENEFITS:

• Hourly pay plus commission/bonus


• Growth potential/Opportunity for advancement within my office


• Paid time off (vacation and personal/sick days)


• Health benefits


• Valuable career-building experience