Insurance Client Relations Specialist

Staffing Resources; Sagefield (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Staffing Resources in Sagefield, GA is seeking a customer relations representative for our insurance agency. You will resolve inquiries, update records, and support retention strategies while coordinating with other team members to ensure customer satisfaction.

Candidates should have strong communication, problem-solving skills, and be comfortable with high-stress situations. P&C license is a plus or willingness to obtain it; computer proficiency with Word and email is required.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Willingness to obtain P&C license if not currently held; license desired.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Tools

Microsoft Word

Job description

Staffing Resources in Sagefield, GA is seeking a customer relations representative for our insurance agency. You will resolve inquiries, update records, and support retention strategies while coordinating with other team members to ensure customer satisfaction.

Candidates should have strong communication, problem-solving skills, and be comfortable with high-stress situations. P&C license is a plus or willingness to obtain it; computer proficiency with Word and email is required.