Customer Experience Specialist – Insurance Agency Team Member

Bailey Murray - State Farm Agent; Buford (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bailey Murray - State Farm Agent in Buford, GA seeks a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support agency growth. You will maintain records, coordinate with team members, and help build lasting client relationships.

Ideal candidates bring strong communication, problem-solving skills, and experience in customer service, with the ability to stay calm under pressure.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Experience in customer service

High-stress handling

Job description

Bailey Murray - State Farm Agent in Buford, GA seeks a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support agency growth. You will maintain records, coordinate with team members, and help build lasting client relationships.

Ideal candidates bring strong communication, problem-solving skills, and experience in customer service, with the ability to stay calm under pressure.