Customer Relations Specialist – Insurance Team (Growth)

Tylerhoodsf; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency in Georgia is seeking a Customer Relations Representative to enhance customer experiences and resolve inquiries. You will maintain customer records and coordinate with team members to ensure satisfaction. Ideal candidates will have strong communication and problem-solving skills, and those with prior customer service experience will be preferred. This full-time role offers a salary of $45,000 - $55,000 annually and opportunities for internal growth in a supportive work environment.

Qualifications

• Experience in customer service is preferred.
• Skills in managing customer inquiries and problem-solving.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle high-stress situations

Job description

An insurance agency in Georgia is seeking a Customer Relations Representative to enhance customer experiences and resolve inquiries. You will maintain customer records and coordinate with team members to ensure satisfaction. Ideal candidates will have strong communication and problem-solving skills, and those with prior customer service experience will be preferred. This full-time role offers a salary of $45,000 - $55,000 annually and opportunities for internal growth in a supportive work environment.