Insurance Client Relations Specialist

Rosario Insurance Agency Inc; New York (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

Juan Rosario State Farm Agency is seeking a Customer Relations Representative to deliver exceptional service by resolving inquiries, maintaining records, and coordinating with teammates. The ideal candidate is empathetic with strong communication, problem-solving, and customer service experience; licensing in Property & Casualty and Life & Health is required or paired licenses preferred.

Opportunity for internal growth for sales-minded candidates.

Qualifications

• Strong communication and problem-solving skills.
• Customer service experience preferred.
• Ability to remain calm and effective in high-stress situations.
• Property & Casualty license and Life & Health license required; prefer candidates with one or both licenses.

Responsibilities

• Manage customer inquiries and resolve issues
• Maintain customer records and update information as needed
• Assist with customer retention strategies
• Coordinate with other departments to ensure customer satisfaction

Skills

Communication

Problem solving

Customer service

Job description

Juan Rosario State Farm Agency is seeking a Customer Relations Representative to deliver exceptional service by resolving inquiries, maintaining records, and coordinating with teammates. The ideal candidate is empathetic with strong communication, problem-solving, and customer service experience; licensing in Property & Casualty and Life & Health is required or paired licenses preferred.

Opportunity for internal growth for sales-minded candidates.