Insurance Client Care and Policy Support Specialist

DACOTAH BANK; Lemmon (SD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance- Dacotah Bank pays 0%

Dental Insurance- Dacotah Bank pays 0%

Health Savings Account

Life Insurance

Paid Vacation and Sick Time

Retirement Plan Options

Additional Perks and Benefits

Job summary

Dacotah Insurance seeks a personable professional to strengthen customer relationships and build trust with an outgoing personality. A team player who can multi-task and has a passion for helping others, you will be the face of service excellence.

If you are a team player with attention to detail and a commitment to ethical behavior, you will thrive in our collaborative, growth-oriented environment and contribute to agency performance.

Qualifications

• Insurance or other business-related experience.
• Current Property & Casualty insurance license, or willingness to obtain within 90 days.
• Commitment to professional and ethical behavior.
• Effective verbal and written communication skills.
• Demonstrated ability to use tact, diplomacy, and professionalism with customers and coworkers.
• High importance placed on excellent customer service.
• Self-starter, highly motivated.
• Detail-oriented and accurate.
• Aptitude and willingness to learn various software applications relevant to this position.

Responsibilities

• Provide prompt and courteous customer service.
• Assist customers with policy changes.
• Identify customer needs and propose appropriate products and services.
• Consistent utilization of technologies.
• Maintain agency management system.
• Provide support to team members to reach agency performance goals.
• Maintain a strong and positive work ethic and commitment to success.
• Participate in educational opportunities to stay informed of industry developments.
• Perform other duties as assigned.

Skills

Confidentiality

Customer Service

Highly Organized

Desire to Learn

Education

High School or better

Associates or better in Business or related field

Job description

Dacotah Insurance seeks a personable professional to strengthen customer relationships and build trust with an outgoing personality. A team player who can multi-task and has a passion for helping others, you will be the face of service excellence.

If you are a team player with attention to detail and a commitment to ethical behavior, you will thrive in our collaborative, growth-oriented environment and contribute to agency performance.