Insurance Claims Operations Specialist

Sompo; Mount Juliet (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive benefits package

Medical plans

Dental and vision coverage

401(k) Retirement Savings Plan

Paid time off

Parental leave

Job summary

Sompo in Mt Juliet, TN is seeking a Claim Operations Analyst to support claim file administration, documentation, and coverage review. You’ll deliver responsive service to claims professionals and stakeholders, while maintaining data integrity and timely processing of payments and reserves.

The role emphasizes multitasking in a fast-paced environment, collaboration across the claims organization, and opportunities to contribute to process improvements and operational excellence.

Qualifications

• Preferred 1 year experience in claims support or operations.
• Strong analytical, organizational, problem-solving and attention to detail.
• Excellent communication and ability to partner with stakeholders.

Responsibilities

• Assist with the administration of claim files, including setup, documentation and coverage review.
• Deliver responsive service to Claims professionals, brokers, clients and stakeholders.
• Process claim-related transactions, payments and administrative activities with data accuracy.
• Manage competing priorities and drive timely resolution of work.
• Maintain accurate claim information across systems and support payments, reserves and related transactions.
• Collaborate across Claims to support improvements and operational initiatives.

Skills

Claims support

Analytical skills

Communication skills

Prioritization

Tools

Microsoft Office

Job description

Sompo in Mt Juliet, TN is seeking a Claim Operations Analyst to support claim file administration, documentation, and coverage review. You’ll deliver responsive service to claims professionals and stakeholders, while maintaining data integrity and timely processing of payments and reserves.

The role emphasizes multitasking in a fast-paced environment, collaboration across the claims organization, and opportunities to contribute to process improvements and operational excellence.