Claims Operations Analyst - Drive Efficient Claims Service

Sompo International; Mount Juliet (TN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Dental benefits

Vision benefits

401(k) Retirement Savings Plan

Paid time off

Parental Leave Benefits

Job summary

Sompo International is seeking a Claim Operations Analyst for our Mt Juliet, TN office. You will support claim file administration, documentation, and coverage review, delivering responsive service to internal and external stakeholders.

Ideal candidates have 1 year in claims support, solid knowledge of insurance policies, strong analytical skills, and proficient MS Office usage. You will work in a team-focused environment with opportunities for process improvements and career growth.

Qualifications

• Preferred 1 year experience in claims support or related environment.
• Knowledge of insurance policies and coverage forms.
• Strong analytical and prioritization skills with high attention to detail.
• Proficiency in Microsoft Office applications.

Responsibilities

• Support the administration of claim files, including setup, documentation, correspondence, and coverage review support.
• Deliver responsive service to Claims professionals, brokers, clients, and other stakeholders.
• Process claim-related transactions, payment requests and admin activities accurately while maintaining data integrity.
• Manage competing priorities, identify issues, and help drive timely resolution and delivery of work.
• Maintain accurate claim information across claims systems and support timely processing of payments, reserves, and related transactions.
• Collaborate across the Claims organization to support process improvements and efficiency.

Skills

Claims support

Claims operations

Insurance administration

Data accuracy

Analytical skills

Communication skills

Tools

Microsoft Office

Job description

Sompo International is seeking a Claim Operations Analyst for our Mt Juliet, TN office. You will support claim file administration, documentation, and coverage review, delivering responsive service to internal and external stakeholders.

Ideal candidates have 1 year in claims support, solid knowledge of insurance policies, strong analytical skills, and proficient MS Office usage. You will work in a team-focused environment with opportunities for process improvements and career growth.